How can we help?
Find a quick answer below, or send us an email. We usually reply within 1–2 working days.
Email us
Questions about your account, Pro or how HeyTask works: we read everything.
Report a problem
Found a bug or a glitch? Send it with the form (with a HeyTask account, 1 report per day).
Common questions
I forgot my password+
Go to heytask.app/resetpassword, enter your email and we'll send you a 6-digit code to choose a new password. In the app: tap “I already have an account” → “Forgot password?”.
I didn't get the 6-digit code+
Check your spam folder and wait a minute. The code comes from noreply@heytask.app. Still nothing? Tap “Send a new code”.
My tasks are not syncing+
Make sure you're signed in with the same account on both devices (in the app, tap your profile picture on Today to see your email; on the website, open Settings). Changes sync within seconds when you're online; if you were offline, open the app and they're sent automatically.
How do I cancel Pro?+
Bought in the iPhone app: open your iPhone's Settings → your name → Subscriptions → HeyTask. Bought on the website: cancel in Settings on the website. You keep Pro until the end of the period you paid for, and nothing is deleted after that.
How do I delete my data or account?+
In the app, tap your profile picture on Today; on the website, open Settings. Then choose “Reset my data or account”. Delete My Data removes your tasks and history; Delete My Account removes everything. This happens right away and can't be undone.
Can I export my data?+
Yes, with Pro. Sign in at heytask.app and go to Settings → Export data to download all your tasks and history as a backup file.
More about how HeyTask works: How it works · FAQ · Privacy · Terms